Frequently Asked Questions
All your tbej questions answered in one place
Whether it's deposits, withdrawals, cricket betting, mobile access, or your account — find detailed answers to whatever you want to know about tbej, all here in English.
We understand your questions
Whether you're new to tbej or a returning player — sometimes you need specific information. On this page we've organized the most frequently asked questions from Bangladeshi players into five categories: cricket betting, withdrawals, deposits, mobile use, and member accounts. The answers are written based on tbej's actual information — no guesswork. If you can't find the answer to your question here, our 24/7 support team is always ready.
Cricket Betting 🏏 5 Questions
Yes, live in-play betting is available on tbej. You can place bets in real time while a match is ongoing — for example, how many runs will be scored in the next over, or when the next wicket will fall. The odds change as the match situation evolves, so you need to stay focused. Since decisions in live betting must be made quickly, a stable internet connection is important.
Accumulator bets (combining selections from multiple matches into a single bet) are supported on tbej. In this type of bet, the odds of each selection are multiplied together, so the potential payout is higher. However, if any one selection is wrong, the entire bet is lost. You can add matches from different tournaments — such as IPL, T20, or BPL — together into one accumulator.
tbej offers a range of markets for BPL and international T20 and one-day matches. Available markets include match winner, top batsman, top bowler, total runs (over/under), powerplay runs, number of sixes/fours, and more. For high-profile matches like Bangladesh vs India, there are opportunities to bet across multiple markets.
If a match is fully abandoned (No Result) due to rain or any other reason, the stake is generally refunded — meaning the bet is counted as void. However, if a result is declared via the DLS method after a certain number of overs have been played, bets are settled based on that result. For specific rules, refer to tbej's terms and conditions.
Yes, once the final result of a match is confirmed, winnings are generally credited to the account balance quickly. For live betting, the settlement process begins as soon as the event is completed. If there is a delay in any case, contacting the tbej support team will get it resolved quickly.
How to Withdraw Money 💸 4 Questions
The standard processing time for withdrawals on tbej is 10 to 45 minutes. In most cases, funds sent to bKash, Nagad, or Rocket arrive within this time. If withdrawing via bank transfer, it may take a little longer depending on the bank's own processing. Occasional slight delays may occur for security verification.
A "Pending" status means your request is under review. This is usually normal and should be completed within 10 to 45 minutes. If it remains pending beyond that time, contact tbej via live chat. If account verification is not yet complete, additional information may sometimes be requested.
The minimum withdrawal amount on tbej is ৳500. Requests below this amount will not be accepted. This limit applies equally across all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. So before making a withdrawal, make sure your winning balance is at least ৳500.
Yes, tbej's withdrawal service runs 24 hours a day, 7 days a week. On nights or Fridays and Saturdays, the process should still complete within 10 to 45 minutes under the same rules. However, for bank transfers, the time may vary depending on the respective bank's banking hours. Withdrawals via mobile banking generally see no delay.
Deposits 💳 4 Questions
No, tbej does not charge any deposit fee of its own. However, your mobile banking service (such as bKash or Nagad) may apply their own transaction charges — that depends on the respective service's own policies. For bank transfers, your bank's charges may apply, but no additional deduction is made from tbej's side.
tbej currently accepts deposits via five methods: bKash, Nagad, Rocket, Upay and bank transfer (through major Bangladeshi banks including Sonali Bank and Dutch-Bangla Bank). All methods are secure and processed quickly. Choose whichever method is most convenient for you.
Log in to your tbej account, go to the deposit option, and select bKash as the payment method. Send money to the displayed bKash number using your bKash app or by dialing *247#. Once the transaction is complete, copy the transaction ID, enter it in the designated field on tbej, and confirm the deposit. The balance is usually updated within a few minutes.
The minimum deposit amount on tbej is ৳100 — across all payment methods. You can get started with just ৳100 and take advantage of the welcome bonus. The more you deposit for the first-time 200% bonus, the more bonus you receive — however, the maximum bonus limit is ৳10,000.
Mobile Use 📱 4 Questions
tbej works on any modern smartphone, tablet, or computer. Both Android and iOS operating systems are supported. You can use Chrome, Firefox, Safari, or Samsung Browser. There is no need to download a separate app — the full site works smoothly directly in a mobile browser.
Almost all games on tbej's mobile version — slots, live casino, fishing games, and sports betting — are fully available. The interface is optimized for touch controls, so you can play just as easily as on a larger screen. Deposits, withdrawals, and account management also work fully on mobile.
If the internet connection is suddenly lost, most games automatically save the last state of the session. When the connection is restored and you rejoin the game, it resumes from where you left off. In live casino games, rounds during the disconnection may be cancelled and the stake returned. If you experience an issue, contact support.
Yes, you can add tbej.lat as a shortcut on your mobile home screen. On Android, open the site in Chrome, tap the three-dot menu at the top, and select "Add to Home screen". On iPhone, open the site in Safari, tap the share icon, and select "Add to Home Screen". After that, it can be launched directly like an app.
Member Account 👤 5 Questions
To open an account on tbej, you generally need your name, mobile number or email address, a strong password, and your date of birth. The site is only for those aged 21 and above. Providing accurate information is important — especially since it is used for identity verification at the time of withdrawal.
No, only one tbej account is allowed per person. Opening multiple accounts is against tbej's rules and may result in all accounts being permanently closed. Using multiple accounts to take advantage of bonuses or promotions is strictly prohibited. Keep your single account secure.
Yes, you can log into your tbej account from any new device or browser. Logging in with your username and password is all that is needed. However, a verification step may appear the first time you log in from a new device for security purposes. Always log in at tbej.lat — check the URL to avoid phishing sites.
On the login page, click the "Forgot password?" link and enter your registered mobile number or email. After receiving the verification code, set a new password. If you have trouble with that process, contact tbej via live chat or email at [email protected]. The support team will verify your identity and help quickly.
To create a strong password, use a combination of uppercase letters, lowercase letters, numbers, and special characters — at least 8 to 12 characters long. Do not use your date of birth or simple words as a password. Do not share your password with anyone and change it from time to time — this is important for the security of your account.
Still have questions? We're ready to help
tbej's support team is available in both Bengali and English, 24 hours a day, 7 days a week. Get immediate help via live chat or send us the details by email.
Log InLive Chat
Log in to the site and talk to us on live chat at any time — get instant help.
Email Support
For detailed issues, email us at: [email protected] — in Bengali or English, whichever you prefer.